Pope: Half Right
"And you He made alive, who were dead in trespasses and sins" (Ephesians 2:1).
But God, who is rich in mercy, because of His great love with which He loved us, even when we were dead in trespasses, made us alive together with Christ (by grace you have been saved)" (Ephesians 2:5).
Dead men can't choose to come alive again, and sinners can't choose Christ apart from the sovereign mercy of the Father. The issue of free will is knotty because it offends against man's pride and makes God seem capricious in choosing who is saved. Charles Spurgeon probably put it best. He once said that on the front of heaven's gate is written, "Him that cometh unto me I will in no wise cast out" (John 6:37). But when you enter heaven and turn around you will see written on the back of heaven's gate, "No man can come to me, except the Father which sent me draw him" (John 6:44).
So the Pope has it half right. Heaven and hell are eternal realities, but it is God who decides who goes there. As God said to Moses, "I will have mercy on whomever I will have mercy" (Exodus 33:19). If you desire to escape the alienation of hell, run to Christ, but remember it was God who put that desire in your heart in the first place. Such is the mystery of our faith, but true faith always exalts God and humbles man.